We're Here To Help

If you login to our application, you can easily create a trail license for 7 days and even get more subscription choices by clicking on the “Buy a Subscription” action in our application on “License and Subscription” tab that takes you to the License Subscription Form.

If you need additional licenses for your company or organization, we will be happy to provide you with an individual offer. Please contact us via info@contourtrace.com

ContourTrace is offered in the packages Standard, Professional and Premium. For getting started with the software and for simple applications, we recommend the ‘Standard’ package for commercial use. You can use the full range of functions including all features with our business packages ‘Professional’ and ‘Premium’. These includes extended functions for contour modification, the creation and export of data-saving splines as well as additional services such as camera calibration and much more.

A detailed differentiation of the functional scope of the individual packages can be found in the pricing.

If you have any further questions about the licenses, we will be happy to advise you. We have the right package for every customer – contact us!

The costs for a ContourTrace subscription depend on the selected license package. The current prices can be found in the pricing.

We are happy to lower the inhibition threshold for the introduction of ContourTrace with a free 7-day trial version. Take the first steps and convince yourself of the numerous possibilities ContourTrace has to offer during the trial period. You can easily get one after login into our applications and clicking on “Activate your FREE Trial License for 7 days!” in the “License and Subscription” tab of  “Account Management” window.

We are happy to contribute to the future and support learners and teachers with a lower cost license. For these members we have created the package ‘Education’ with full functionality. The package can be requested via our contact form

Please note that we reserve the right to verify your affiliation with an educational institution to ensure that you belong to the target group eligible for the license (pupil, student, teacher, lecturer, …). If you need more than one license for your educational institution, we will be happy to create a multi-license package for you.

Yes you can work on multiple computers with one license but not at the same time, since the license is connected with its user details the same user has to deactivate the license used by one computer to use/activate it in another. Keep in mind that deactivation of a license can only be done by the same user and the computer that was used to activate it in the first place.

For further information contact us or write to our email address  info@contourtrace.com

The easiest way to find your licenses are through the “Account Management” that is integrated in ContourTrace. You can access this window at the start of our application or If you have already open ContourTrace you can find it via the tab Options -> Account Management ->  License and Subscription.

If you cannot create a trial license then it means that a trial license is already created for that computer either from you user account or another,

Please contact us if you have any questions regarding creation of your licenses.

Currently, we only offer single-user licenses in direct sales. We would be happy to put together an individual multi-user license package for your company or organization. Please contact us for this via info@contourtrace.com.

Trial licenses are issued fully automatically within a few seconds using our application. All other license are issued within two business days.

Remember that a trail license is generated in your computers once and can be access by the user account that used to create it in the first place

If you have trouble getting your trail license please make sure to contact us or inform to our email address  info@contourtrace.com

The licenses are always issued for an expiration date and is visible in the “License and Subscription” tab of the “Account Management” window . If your activated license is expired then you have to activate another license or request a new license by clicking on “Buy a Subscription” and filling the subscription form. Otherwise, the software cannot be used any further.

The licenses get renewed automatically, you can have a look at the renewal date of your licenses in the “License and Subscription” tab in your licenses table mentioned as “Valid until”. After that, you need to request a new license. The new request is simply handled via the subscription form.